Accordingly, the provincial People’s Committee has instructed departments, agencies and local administrations to take numerous measures to improve the locality’s PAR index, the SatisfactionIndex of Public Administration Services (SIPAS), and the Public Administration PerformanceIndex(PAPI).

The province continues reorganising and consolidating the administrative apparatus, thus improving the performance of public administrative agencies in combination with downsizing the contingent of public employees at all levels. Measures are adopted to enhance the operational efficiency of the provincial administrative centre and administrative sections at district and communal levels.

The locality is also working to modernise its public administrative apparatus towards professionalism, efficiency and compatibility.

Together with institutional reform, the province has assigned a number of tasks concerning organizational and apparatus matters to the heads of provincial-level departments, agencies and Chairmen of district-level People’s Committees.

Theapplication of information technology continues to be promoted in public agencies for the building of e-government, particularly in the context of complicated developments of the Covid-19 pandemic.

Statistics show that in the period from January 1 to March 5 this year, the province’s public administrative agencies served nearly 130,000 citizens; received 155,120 documents, of which 132,480 were handled, with 132,470 settled on schedule, accounting for 99.99 percent. Only 10 documents were settled behind schedule, or 0.01 percent.

Nguyen Dinh